Checklist: Upgrade from Exchange 2010

Applies to: Exchange Server 2013

Use this checklist to upgrade from Microsoft Exchange 2010 to Exchange 2013. Before you start working with this checklist, make sure you're familiar with the concepts discussed in:

This checklist is generic in that it provides guidance for a typical upgrade scenario.


The Exchange Server Deployment Assistant provides you with customized step-by-step guidance about how to deploy Exchange Server. The Deployment Assistant can help you deploy a new installation of Exchange Server 2013, upgrade a previous version to Exchange 2013, or configure a hybrid deployment of Exchange 2013 and Exchange Online. To learn more, see Exchange Server Deployment Assistant.

Checklist for upgrading from Exchange 2010 to Exchange 2013





1. Read the release notes.

Release notes for Exchange 2013


2. Verify system requirements

Exchange 2013 system requirements


3. Confirm prerequisite steps are done

Exchange 2013 prerequisites

Deployment security checklist


4. Configure disjoint namespace


This step is optional. It's only necessary if your organization is running a disjoint namespace.

Configure the DNS suffix search list for a disjoint namespace


5. Select an offline address book for all Exchange 2010 mailbox databases

Set mailbox database properties in Manage mailbox databases in Exchange 2013


6. Install Exchange 2013

Install Exchange 2013 using the Setup wizard

Install the Exchange 2013 Edge Transport role using the Setup wizard

Verify an Exchange 2013 installation


7. Create an Exchange 2013 mailbox

Create user mailboxes


8. Configure Exchange-related virtual directories


This step is necessary if you want to use Exchange Web Services, Outlook Anywhere, or the offline address book. It also may be required if you need to change any of the default settings for Exchange Control Panel, Microsoft Office Outlook Web App, or Exchange ActiveSync.

Exchange 2013 Client Access server configuration


9. Add digital certificates on the Client Access server

Digital certificates and SSL 


10. Move arbitration mailbox

Move the Exchange 2010 system mailbox to Exchange 2013


11. Configure Unified Messaging


This step is optional. It's only necessary if you want to use Unified Messaging in your organization.

Upgrade Exchange 2010 UM to Exchange 2013 UM


12. Configure Edge Transport server


This step is optional. It's only necessary if your organization is uses an Edge Transport server.

Configure Internet mail flow through a subscribed Edge Transport server


13. Enable and configure Outlook Anywhere

Outlook Anywhere


14. Configure service connection point

Exchange 2013 Client Access server configuration


15. Configure DNS records

Configure DNS records for Exchange 2010 multiple-server install


16. Move mailboxes from Exchange 2010 to Exchange 2013

Mailbox moves in Exchange 2013


17. Move public folder data from Exchange 2013 to Exchange 2013

Public folders

Use serial migration to migrate public folders to Exchange 2013 from previous versions


18. Post-installation tasks

Exchange 2013 post-Installation tasks