(The term Get-OrganizationConfig is not recognized) error when you run the Hybrid Configuration wizard

• Applies to:

  Exchange Online, Exchange Server 2013 Enterprise, Exchange Server 2013 Standard Edition

Original KB number:   3067676

Symptoms

You want to set up a hybrid deployment between your on-premises Microsoft Exchange Server organization and Exchange Online in Microsoft 365. However, when you run the Hybrid Configuration wizard, the wizard doesn't complete successfully, and you receive a Get-OrganizationConfig is not recognized error message. The full text of this message resembles the following example:

ERROR : Subtask CheckPrereqs execution failed: Check Tenant Prerequisites
Execution of the Get-OrganizationConfig cmdlet has thrown an exception. This may indicate invalid parameters in your hybrid configuration settings.
The term 'Get-OrganizationConfig' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
at System.Management.Automation.PowerShell.CoreInvokeRemoteHelper[TInput,TOutput](PSDataCollection`1 input, PSDataCollection`1 output, PSInvocationSettings settings)
at System.Management.Automation.PowerShell.CoreInvoke[TInput,TOutput](PSDataCollection`1 input, PSDataCollection`1 output, PSInvocationSettings settings)
at System.Management.Automation.PowerShell.CoreInvoke[TOutput](IEnumerable input, PSDataCollection`1 output, PSInvocationSettings settings)
at System.Management.Automation.PowerShell.Invoke(IEnumerable input, PSInvocationSettings settings)
at Microsoft.Exchange.Management.Hybrid.RemotePowershellSession.RunCommand(String cmdlet, SessionParameters parameters, Boolean ignoreNotFoundErrors)

Cause

The Hybrid Configuration wizard depends on the availability of a Microsoft 365 plan that can access the Get-HybridMailflowDatacenterIPs cmdlet. The error message indicates that the subscriptions that you currently have can't access this cmdlet.

Workaround

Add a trial subscription of Office 365 E3 to your account. After you add the Office 365 E3 plan, the Hybrid Configuration wizard will complete successfully. To add a trial subscription, follow these steps:

1. Sign in to the Microsoft 365 portal.
2. Select Admin to open the Microsoft 365 admin center.
3. In the navigation pane, expand Billing, select Subscriptions, and then select New Subscription.
4. Under Office 365 Enterprise E3, select Trial, and then follow the steps that are displayed on the screen.For more help to work around this issue, contact Microsoft Support.

Still need help? Go to Microsoft Community or the Microsoft Q&A.