Select the language for an auto attendant in Exchange Online

You can configure the default prompt language setting on a Unified Messaging (UM) auto attendant. The language setting available on a UM auto attendant enables you to configure the default prompt language on the auto attendant. When you're using the default system prompts for the auto attendant, this is the language that the caller hears when the auto attendant answers the incoming call. This setting doesn't affect custom prompts that are configured on an auto attendant.

Use the EAC to configure the default language setting

  1. In the EAC, navigate to Unified Messaging > UM dial plans.

  2. In the list view, select the UM dial plan you want to modify, and then on the toolbar, click Edit Edit icon.

  3. On the UM dial plan page, under UM Auto Attendants, select the UM auto attendant you want to change, and then click Edit Edit icon.

  4. On the General page, under Language for automated voice interface, select the required language from the drop-down list.

  5. Click Save to accept your changes.

Use Exchange Online PowerShell to configure the default language setting

This example sets the default language on the UM auto attendant MyUMAutoAttendant to English (Great Britain).

Set-UMAutoAttendant -Identity MyUMAutoAttendant -Language en-GB

This example sets the default language on the UM auto attendant MyUMAutoAttendant to German.

Set-UMAutoAttendant -Identity MyUMAutoAttendant -Language de-DE