Frequently asked questions (FAQ)

Question
Why are some of my MicrosoftGame.config dependencies not installed in the developer sandbox?
Why can't I see sandboxed store content after publishing: Error 194?
Why can't I get the latest version of gaming services?
How can I uninstall a package which was installed by another user?
How can I report a problem?
Where should I save local game saves?

Why are some of my MicrosoftGame.config dependencies not installed in the developer sandbox?

The store is unable to install framework dependencies that are declared in MicrosoftGame.config while in a developer sandbox. These dependencies need to be manually installed on the PC for your title to work.

Note

It's important to ensure that the versions you install are the same as the versions that are specified in MicrosoftGame.config.

For more information, see Framework package dependencies.

Why can't I see sandboxed store content after publishing: Error 194?

You need to be signed in to Xbox Live on the PC. If you've recently run wsreset, you should sign out and sign in again.

Why can't I get the latest version of gaming services?

You might not be in the RETAIL sandbox. Switch to the RETAIL sandbox, run Windows Update, and then return to your development sandbox.

How can I uninstall a package that was installed by another user?

To remove a package for all the users on the PC, run the following command in an elevated PowerShell prompt: Remove-AppXPackage -allusers <package_name>.

How can I report a problem?

After installing the Microsoft Game Development Kit (GDK), there's an Xbox item in the Visual Studio menu bar. To open a dialog box through which you can report a problem, select Xbox > Xbox Report-a-Problem.

Xbox Report-a-Problem in Visual Studio

Note

Don't select Feedback icon > Report-a-Problem to report a problem.

Where should I save local game saves?

We recommend that you use the XGameSave API to store game saves in the cloud. For more information, see Game saves.

We recommend saving local game saves to the user's Documents folder: Documents\Saved Games<Developer Name><Game Name>.

Note

Ensure that your code creates these folders if they don't exist. This ensures that gamers can discover their saved games and back them up if XGameSave isn't used.