Connect to a network

To do most things on your HoloLens, you have to be connected to a network. This guide will help you:

  • Connect to a network using Wi-Fi or (for HoloLens 2 only) Ethernet over USB-C
  • Disable and re-enable Wi-Fi

Read more about using HoloLens offline.

Connecting for the first time

The first time you use your HoloLens, you'll be guided through connecting to a Wi-Fi network. If you have trouble connecting to Wi-Fi during setup, make sure that your network is either an open, password-protected network or a captive portal network. Make sure that the network doesn't require you to use a certificate to connect. After setup, you can connect to other types of Wi-Fi networks.

Connecting to Wi-Fi after setup

  1. Select Start > Settings.
    • HoloLens (1st gen) only: Use your gaze to position the Settings app, then air tap to place it, or say "Place."
  2. Select Network & Internet > Wi-Fi. If you don't see your network, scroll down the list.
  3. Select a network, then select Connect.
  4. If you are prompted for a network password type it and then select Next.

Connecting to Wi-Fi on HoloLens (1st gen)

HoloLens contains a 802.11ac-capable, 2x2 Wi-Fi radio. Connecting HoloLens to a Wi-Fi network is similar to connecting a Windows 10 Desktop or Mobile device to a Wi-Fi network.

HoloLens Wi-Fi settings

  1. Open the Start menu.
  2. Select the Settings app from Start or from the All Apps list on the right of the Start menu. The Settings app will be auto-placed in front of you.
  3. Select Network & Internet.
  4. Make sure Wi-Fi is turned on.
  5. Select a Wi-Fi network from the list.
  6. If needed, type in the Wi-Fi network password.

You can also confirm you are connected to a Wi-Fi network by checking the Wi-Fi status in the Start menu:

  1. Open the Start menu.
  2. Look at the top left of the Start menu for Wi-Fi status. The state of Wi-Fi and the SSID of the connected network will be shown.

Troubleshooting your connection to Wi-Fi

If you experience problems connecting to Wi-Fi, see I can't connect to Wi-Fi.

When you sign into an enterprise or organizational account on the device, it may also apply Mobile Device Management (MDM) policy, if the policy is configured by your IT administrator.

Disabling Wi-Fi on HoloLens (1st gen)

Using the Settings app on HoloLens

  1. Open the Start menu.

  2. Select the Settings app from Start or from the All Apps list on the right of the Start menu. The Settings app will be auto-placed in front of you.

  3. Select Network & Internet.

  4. Select the Wi-Fi slider switch to move it to the Off position. This will turn off the RF components of the Wi-Fi radio and disable all Wi-Fi functionality on HoloLens.

    Warning

    When the Wi-Fi radio is disabled, HoloLens will not be able to automatically load your spaces.

  5. Move the slider switch to the On position to turn on the Wi-Fi radio and restore Wi-Fi functionality on Microsoft HoloLens. The selected Wi-Fi radio state (On or Off) will persist across reboots.

Identifying the IP Address of your HoloLens on the Wi-Fi network

By using the Settings app

  1. Open the Start menu.

  2. Select the Settings app from Start or from the All Apps list on the right of the Start menu. The Settings app will be auto-placed in front of you.

  3. Select Network & Internet.

  4. Scroll down to beneath the list of available Wi-Fi networks and select Hardware properties.

    Hardware properties in Wi-Fi settings

    The IP address appears next to IPv4 address.

By using Cortana

Say "Hey Cortana, What's my IP address?" and Cortana will display and read out your IP address.

By using Windows Device Portal

  1. In a web browser on your PC, open the device portal.
  2. Navigate to the Networking section.
    This section displays your IP address and other network information. By using this method, you can copy and paste of the IP address on your development PC.