Connect HoloLens to a network

To do most things on your HoloLens, you have to be connected to a network. This guide will help you:

  • Connect to a network using Wi-Fi or (for HoloLens 2 only) Ethernet over USB-C
  • Disable and re-enable Wi-Fi

Read more about using HoloLens offline.

Connecting for the first time

The first time you use your HoloLens, you'll be guided through connecting to a Wi-Fi network. If you have trouble connecting to Wi-Fi during setup, make sure that your network is either an open, password-protected network or a captive portal network. Make sure that the network doesn't require you to use a certificate to connect. After setup, you can connect to other types of Wi-Fi networks.

Connecting to Wi-Fi after setup

  1. Preform the Start gesture and select Settings. The Settings app will be auto-placed in front of you.
  2. Select Network & Internet > Wi-Fi. Make sure Wi-Fi is turned on. If you don't see your network, scroll down the list.
  3. Select a network, then select Connect.
  4. If you are prompted for a network password type it and then select Next.

HoloLens contains a 802.11ac-capable, 2x2 Wi-Fi radio. Connecting HoloLens to a Wi-Fi network is similar to connecting a Windows 10 Desktop or Mobile device to a Wi-Fi network.

HoloLens Wi-Fi settings

You can also confirm you are connected to a Wi-Fi network by checking the Wi-Fi status in the Start menu:

  1. Open the Start menu.
  2. Look at the top left of the Start menu for Wi-Fi status. The state of Wi-Fi and the SSID of the connected network will be shown.

Troubleshooting your connection to Wi-Fi

If you experience problems connecting to Wi-Fi, see I can't connect to Wi-Fi.

When you sign into an enterprise or organizational account on the device, it may also apply Mobile Device Management (MDM) policy, if the policy is configured by your IT administrator.


A VPN connection can help provide a more secure connection and access to your company's network and the Internet. HoloLens 2 supports built-in VPN client and Universal Windows Platform (UWP) VPN plug-in.

Supported Built-in VPN protocols:

  • IKEv2
  • L2TP
  • PPTP

If certificate is used for authentication for built-in VPN client, the required client certificate needs to be added to user certificate store. To find if a 3rd party VPN plug-in supports HoloLens 2, go to Store to locate VPN app and check if HoloLens is listed as a supported device and in the System Requirement page the app supports ARM or ARM64 architecture. HoloLens only supports Universal Windows Platform applications for 3rd party VPN.

VPN is not enabled by default but can be enabled manually by opening Settings app and navigating to Network & Internet -> VPN. VPN can be managed by MDM via Settings/AllowVPN, and set via Vpnv2-csp policy. Learn more about how to configure VPN with these guides.

Disabling Wi-Fi on HoloLens (1st gen)

Using the Settings app on HoloLens

  1. Open the Start menu.

  2. Select the Settings app from Start or from the All Apps list on the right of the Start menu. The Settings app will be auto-placed in front of you.

  3. Select Network & Internet.

  4. Select the Wi-Fi slider switch to move it to the Off position. This will turn off the RF components of the Wi-Fi radio and disable all Wi-Fi functionality on HoloLens.


    When the Wi-Fi radio is disabled, HoloLens will not be able to automatically load your spaces.

  5. Move the slider switch to the On position to turn on the Wi-Fi radio and restore Wi-Fi functionality on Microsoft HoloLens. The selected Wi-Fi radio state (On or Off) will persist across reboots.

Identifying the IP Address of your HoloLens on the Wi-Fi network

By using the Settings app

  1. Open the Start menu.

  2. Select the Settings app from Start or from the All Apps list on the right of the Start menu. The Settings app will be auto-placed in front of you.

  3. Select Network & Internet.

  4. Scroll down to beneath the list of available Wi-Fi networks and select Hardware properties.

    Hardware properties in Wi-Fi settings

    The IP address appears next to IPv4 address.

By using voice commands

Depending on your devices build you can either use built in voice commands or Cortana to display your IP address. On builds after 19041.1103 speak "What's my IP address?" and it will be displayed. For earlier builds or HoloLens (1st gen) say "Hey Cortana, What's my IP address?" and Cortana will display and read out your IP address.

By using Windows Device Portal

  1. In a web browser on your PC, open the device portal.
  2. Navigate to the Networking section.
    This section displays your IP address and other network information. By using this method, you can copy and paste of the IP address on your development PC.