Frequently asked questions for Azure Information Protection

Applies to: Azure Information Protection, Office 365

Have a question about Azure Information Protection, or about the Azure Rights Management service (Azure RMS)? See if it's answered here.

These FAQ pages will be updated regularly, with new additions listed in the monthly documentation update announcements on the Enterprise Mobility and Security Blog.

What's the difference between Azure Information Protection and Azure Rights Management?

Azure Information Protection provides classification, labeling, and protection for an organization's documents and emails. The protection technology uses the Azure Rights Management service; now a component of Azure Information Protection.

What subscription do I need for Azure Information Protection and what features are included?

See the subscription information and feature list from the Azure Information Protection site.

If you have an Office 365 subscription that includes Rights Management, download the Azure Information Protection licensing datasheet from the Features page.

Does Azure Information Protection support on-premises and hybrid scenarios?

Yes. Although Azure Information Protection is a cloud-based solution, it can classify, label, and protect documents and emails that are stored on-premises, as well as in the cloud.

If you have Exchange Server, SharePoint Server, and Windows file servers, you can deploy the Rights Management connector so that these on-premises servers can use the Azure Rights Management service to protect your emails and documents. You can also synchronize and federate your Active Directory domain controllers with Azure AD for a more seamless authentication experience for users, for example, by using Azure AD Connect.

The Azure Rights Management service automatically generates and manages XrML certificates as required, so it doesn’t use an on-premises PKI. For more information about how Azure Rights Management uses certificates, see the Walkthrough of how Azure RMS works: First use, content protection, content consumption section in the How does Azure RMS work? article.

I’ve heard a new release is going to be available soon, for Azure Information Protection—when will it be released?

The technical documentation does not contain information about upcoming releases. For this type of information and for release announcements, check the Enterprise Mobility and Security Blog and get the latest updates from Dan Plastina @TheRMSGuy on Twitter. If it’s an Office release that you’re interested in, be sure to also check the Office blog.

See Compliance and supporting information for Azure Information Protection.

How can I report a problem or send feedback for Azure Information Protection?

For technical support, use your standard support channels or contact Microsoft Support.

For feedback such as suggestions for improvements or new features: In your Office application, on the Home tab, in the Protection group, click Protect, and then click Help and feedback. In the Microsoft Azure Information Protection dialog box, click Send feedback. This emails the Information Protection team, and automatically attaches log files from your PC.

We also invite you to engage with our engineering team, on their Azure Information Protection Yammer site.

What do I do if my question isn’t here?

First, review the frequently asked questions that are specific to classification and labeling, or specific to data protection. The Azure Rights Management service (Azure RMS) provides the data protection technology for Azure Information Protection and Azure RMS can be used with classification and labeling, or without:

If you question isn't answered, use the links and resources listed in Information and support for Azure Information Protection.

In addition, there are FAQs designed for end-users:

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