Remove your device from the Company Portal

If you decide you no longer want your device to be managed by your company or organization, you can remove it from the Company Portal via the Company Portal website. If you remove your device, it will no longer be listed in the Company Portal. You may also lose access to your organization's data, apps, and email.

To remove your device:

  1. On the Company Portal website, select the Menu button > Devices.

  2. Select the device you want to remove.

    A screenshot of the Devices page, with 2 tiles that show unidentified, generically named devices. A gray banner sits directly below the devices and prompts user to identify the device they are using or add a new one.

  3. Select Remove. If the remove option isn't visible at the top of your page, select More (…) > Remove.

    Device details page for a selected device on the Company Portal website, with a list of links at the top showing Rename, Remove, Reset Device, Reset Passcode, and Remote Lock.

    Zoomed in view of the More icon, highlighted with a red arrow.

  4. A message appears to warn you that you are about to remove your device. Select Remove to confirm.

Still need help? Contact your company support. For contact information, check the Company Portal website.