Remove your Windows device from management

Remove a registered, Windows device from management when you no longer want or need to:

  • Use your device for work or school.
  • Access work or school email, apps, or other resources.

After you unregister the device, you'll lose device access to school or work resources. You can remove the following Windows devices from management.

  • Windows 10 devices
  • Windows 8.1 computer
  • Windows 8.1 phone

For more information about what happens after you remove your device from management, see What happens if you remove your device from Intune.

Remove your Windows 10 device

Complete the following steps to remove a Windows 10 device from management.

Remove in Company Portal app, Home page

  1. Open the Company Portal app.
  2. On the Home page, go down to the My Devices section.
  3. Select the device you want to remove.
  4. In the top, right-corner of the app, select the See more icon.
  5. Select Remove.
  6. To confirm device removal, select Remove.

Remove in Company Portal app, device context menu

  1. Open the Company Portal app and go to My Devices.

    Example screenshot of the Company Portal app for Windows, Home page, highlighting the My Devices section.

  2. Right-click or press and hold a device to open its context menu.

  3. Select Remove.

    Example screenshot of the Company Portal app for Windows, Home page. Device context menu is visible in the My Devices section of the page and shows "Rename", "Remove", and "Check access" actions.

  4. In the confirmation, click Learn More to read how your access to work and school resources might change. To confirm device removal, select Remove.

    Example screenshot of the Company Portal app for Windows, Home page. Rename field appears over device where user can type in new name and click Rename or Cancel.

Remove in device Settings app

  1. Open the Settings app.
  2. Go to Accounts > Access work or school.
  3. Select the connected account that you want to remove > Disconnect.
  4. To confirm device removal, select Yes.

Remove your Windows 8.1 computer

Complete the following steps to remove a Windows 8.1 computer from Intune.

  1. Go to PC Settings > Network > Workplace.
  2. Under Workplace Join, select Leave.
  3. Under Turn on device management, select Turn off.
  4. On the popup window that opens, select Turn off.

Remove your Windows 8.1 phone

Complete the following steps to remove a Windows 8.1 phone from Intune.

  1. Go to Settings > Workplace.
  2. Tap the workplace account that you want to unenroll.
  3. Tap Delete at the bottom of the screen.
  4. On the Delete account dialog box, tap Delete.

Removing your personal information after removing the Company Portal

There are two kinds of data that the Company Portal stores on your Windows device:

  • Diagnostic logs: Standard app activity data that Microsoft collects. This is automatically erased when you uninstall the Company Portal app. App activity data is, for example, data about how long the app was open or if the app crashed.
  • Application cache: Support files that are required for the app to work, such as icons and settings.

To delete the stored logs and cache, complete one of the following steps:

Still need help? Contact your company support. For contact information, check the Company Portal website.