Intune quick start guide

Barry Langer

This quick start guide leads you through the steps of setting up a paid subscription of Microsoft Intune to quickly and easily managing the mobile devices and Windows PCs that your organization uses. You can follow each step in order, or just skip ahead if a step is not applicable to your specific environment or business needs.


This article focuses on setting up Intune as a standalone service. Alternatively, if you're currently using Microsoft System Center Configuration Manager to manage computers and servers, you can extend Configuration Manager to manage mobile devices. You can do this by connecting Intune with Configuration Manager in a hybrid mobile device management (MDM) deployment.

This quick start guide shares many of the same steps that are in the Intune evaluation guide. However, when you finish your evaluation and are ready to start managing your mobile devices, you need to address several additional requirements:

  • Synchronize on-premises Active Directory accounts with Intune and Azure Active Directory.

  • Update public domain and DNS service records with your domain registrar.

  • Customize Intune features for production use.


If you purchase at least 150 licenses for Microsoft Intune in an eligible plan, you can use the FastTrack Center Benefit, which is a service where Microsoft specialists work with you to get your environment ready for Intune. See Microsoft Intune Service Benefit Description.

Before you begin

Use this guide when you are starting with a paid subscription and are ready to deploy Intune and make changes to your existing network infrastructure. These tasks could range from simply adding or updating your internal and external DNS records to synchronizing your existing Active Directory user accounts to Azure Active Directory. Whatever mix of Intune mobile device management features you decide on, you'll need to carefully plan how Intune will interact with your existing network components and services. Specifically, you should review:

  • How you'll manage user identity: For most medium to large-sized organizations, the best and most convenient way to manage user identity with Intune is to connect your existing directory services to Intune via Azure Active Directory. This is especially true if you already use other Microsoft cloud services, such as Office 365 or Exchange Online. Synchronizing your existing user accounts by using Microsoft Azure Active Directory Connect is a quick and easy way to connect your on-premises Active Directory to Azure Active Directory and configure a single sign-on authentication experience for your users.

  • How DNS will be affected: If you want to use your own domain name instead of the default domain that you get when you first sign up for Intune, you will need some public DNS record updates. DNS record updates are required so that mobile devices can locate the Intune service and ensure that the management service for your subscription works correctly to manage all devices in use by your organization.

Have the following items handy

Ready to get started? You need the following items when starting to use your paid subscription to Intune:

A device with a Silverlight-enabled web browser

You need this to access the Intune administration console where you'll manage devices, apps, and policies. You also need a web browser to access the web-based Intune Company Portal when you're not accessing the Company Portal app from a mobile device. To make things easier, you can use the “privacy mode” setting on the same browser that you use for Intune administration (for example: in Internet Explorer, you can click Tools > InPrivate Browsing).


Because of this requirement, the Microsoft Edge browser is not supported for accessing the Intune administration console.

Certificates for mobile devices

If you're managing iOS or Windows Phone devices with Intune, you'll need certificates and accounts to retrieve those certificates. You won't need any additional certificates to manage Android devices.

  • No certificate is required for Windows Phone 8.1 users who install the Company Portal app from the Store. However, a Symantec code signing certificate is required for Windows Phone 8.0 or to use Intune to deploy the Company Portal app to Windows Phone 8.1 devices.

This quick start guide assumes that your users get the Company Portal app from the Store on a Windows Phone 8.1 or later device. For information about Windows Phone 8.0 support, see Set up Windows Phone 8.0 management with Microsoft Intune.

Next steps

It's time to get started with the Intune quick start guide!

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