Prerequisites to getting started with Intune
|Applies to: Intune in the classic portal|
|Looking for documentation about the Intune Azure portal preview? Go here.|
Before you start setting up Microsoft Intune, review the following requirements:
You should also familiarize yourself with Intune network bandwidth usage.
Intune supported devices
You can manage the following devices using Intune mobile device management:
- Apple iOS 8.0 and later
- Mac OS X 10.9 and later
- PCs running Windows 10 (Home, Pro, Education, and Enterprise versions)
- Windows Phone 8.1 and later
- Windows 8.1 RT
- PCs running Windows 8.1
- Devices running Windows 10 IoT Enterprise (x86, x64)
- Devices running Windows 10 IoT Mobile Enterprise
Windows Holographic & Windows Holographic Enterprise
Customers with Enterprise Management + Security (EMS) can also use Azure Active Directory (AAD) to register Windows 10 devices.
Windows 7 and later PCs, with the exception of Windows 10 Home edition, can also be managed with the Intune software client.
- Google Android 4.0 and later (including Samsung KNOX Standard 4.0 and higher)*
- Google Android for Work (requirements)
*The following models of the Samsung Galaxy Ace phone cannot be managed by Intune as Samsung KNOX Standard devices: SM-G313HU, SM-G313HY, SM-G313M, SM-G313MY, and SM-G313U. These devices are managed as standard Android devices. See the Samsung KNOX website for more information.
For a full list of devices and management methods, see Intune supported devices.
Intune cannot be used to manage Windows Server operating systems.
Intune device management provides these capabilities.
Windows PC software client
An Intune software client can be deployed and installed on Windows PCs as an alternate enrollment method. You can use the Intune software client to manage Windows 7 and later PCs with the exception of Windows 10 Home edition. Managing PCs with the client software provides these capabilities.
Exchange ActiveSync management
You can manage Exchange ActiveSync devices from the Intune console. This option provides a limited set of management capabilities when compared to the other methods. See Capabilities of built-in Mobile Device Management in Office 365 for a list of supported devices.
Intune supported web browsers
Different administrative tasks require that you use one of the following administrative websites.
|Intune feature||Supported browsers|
|Intune Admin console||Internet Explorer 10 or later
Google Chrome (versions prior to version 42)
Mozilla Firefox with Silverlight enabled
Note: Mozilla will remove support for Silverlight effective March 2017. Learn more.
|Office 365 Admin Portal||All browsers, including mobile browsers and managed browsers|
|Company Portal website||On mobile devices: use the default web browser for each supported platform
On Windows PCs: Internet Explorer 10 or later, or Microsoft Edge
On Mac OS X 10.9 or later: Apple Safari
Microsoft Edge and mobile browsers are not supported for the admin console because they do not support Microsoft Silverlight. The Intune console is moving from the Silverlight experience over a period of time; eventually, all of Intune's mobile device and application management features will be made available in the new Microsoft Azure portal.
Only users with service administrator permissions or tenant administrators with the global administrator role can sign in to this portal. To access the administration console, your account must have a license to use Intune and a sign-in status of Allowed.