Microsoft Intune service description

Nathan Bigman

Microsoft Intune is a cloud-based service that helps you manage Windows PCs, and iOS, Mac OS X, Android, and Windows mobile devices. Intune also helps protect corporate applications and data. You can use Intune alone or you can integrate it with System Center Configuration Manager to extend your management capabilities.

Microsoft offers the Intune Onboarding benefit for eligible services in eligible plans. The Onboarding benefit lets you work remotely with Microsoft specialists to get your Intune environment ready for use. For more information, see Microsoft Intune Onboarding Benefit Description.

You can start using Intune with a 30-day free trial that includes 100 user licenses. To start your free trial, click here to visit the Intune Sign up page. If your organization has an Enterprise Agreement or equivalent volume licensing agreement, please contact your Microsoft representative to set up your free trial.


If your organization has a Microsoft Online Services work or school account, and you might continue with this Intune subscription in production after the trial period ends, then you should click the Sign in option on that page and authenticate by using the Global Administrator account for your organization. This action will ensure that your Intune trial links to your existing work or school account.

For a list of settings that you can configure on mobile devices, see:

For information on System Center Configuration Manager, see Documentation for System Center Configuration Manager.

Understand how Intune service updates affect you

Because Intune is an online service, Microsoft can update it on a regular basis.

Use the information in this topic to help you understand the frequency of these service updates, and the advance notification we give to you when an update might affect your use of the service.

To learn about changes in the Intune service, see What's new in Microsoft Intune. The Microsoft Intune Blog also discusses changes in the service, and provides helpful tips to enable you to get the most from Intune.

Important service updates will also be communicated to you in the Office 365 management portal Message Center. If you install the companion Office 365 Admin mobile app, you can receive notifications on your mobile device.


You can monitor Intune service health in the Office 365 management portal. Choose Service Health in the left pane.

Here are the types of notices Microsoft provides about the Intune service:

  • To help you plan for service changes, we notify you at least 30-90 days prior to the service upgrade, depending on the impact of the change . This will happen using in-product communication channels like notice board alerts. These changes may include:
  • Updates that might have compliance or regulatory impact
  • Changes to the user experience, user interface, and workflows
  • New, or changed APIs – Notifying you that you need to test to ensure backward compatibility of custom apps
  • Changes to system requirements, for example, the minimum required browser version
  • Any updates that require you to take action to enable the feature or to avoid service interruption to the feature.
  • Microsoft provides information about new features, new functionality, and enhancements to existing features in our monthly service update. Generally, Microsoft rolls out service updates around the middle of each month. Updates are described in What's new in Microsoft Intune.
  • In the event of Intune service retirement, you would be notified 12 months in advance.

Choose the management solution that’s right for you

You can configure Intune in a number of ways to manage and help protect your company's mobile devices and computers (referred to as devices in this document).

  • Intune stand-alone configuration. Use the web-based administration console in Intune to manage devices in your organization. Intune can be used without any on-premises IT infrastructure, but if you use Intune with Active Directory Domain Services, you can use domain user accounts that you manage with Domain Services with Intune.

  • Intune with System Center Configuration Manager. Use the Configuration Manager management console to manage computers and mobile devices in your enterprise. This configuration can help you to manage all of your organization’s devices through a single console, the Configuration Manager Admin Console. Configuration Manager supports very large numbers of mobile devices, servers and computers. For more information, see Hybrid mobile device management (MDM) with System Center Configuration Manager and Microsoft Intune. For more help deciding which approach is right for you, see Choose between Microsoft Intune standalone and hybrid mobile device management with Configuration Manager.

Learn more about Intune

Use these resources to learn more about Intune:

See also

Microsoft Intune Documentation Library for System Center 2012 Configuration Manager

What's new in Microsoft Intune

To submit product feedback, please visit Intune Feedback