Course MS-100T02-A: Microsoft 365 Tenant & Service Management

Learn about Microsoft 365 Tenant and Service Management, including how to plan, manage, and customize an organization’s Microsoft 365 tenant and services.

Audience profile

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.

Job role: Administrator


Skills gained

  • Plan their Microsoft 365 on-premises infrastructure
  • Plan their identity and authentication solution
  • Plan and configure their Microsoft 365 experience

Prerequisites

  • Completed a role-based administrator course, such as Messaging, Teamwork, Security and Compliance, or Collaboration.
  • A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices.

Course outline

Module 1: Designing your Microsoft 365 Tenant

Lessons

  • Planning a Microsoft 365 On-premises infrastructure
  • Planning Your Identity and Authentication Solution

Module 2: Configuring your Microsoft 365 Tenant

Lessons

  • Planning your Microsoft 365 Experience
  • Configuring your Microsoft 365 Experience
  • Leveraging FastTrack and Partner Services
  • Implementing Your Domain Services

Module 3: Managing your Microsoft 365 Tenant

Lessons

  • Configuring Tenant Roles
  • Managing Tenant Health and Services

Module 4: Hands-On Lab

Lab : Microsoft 365 Tenant and Service Management

  • Exercise 1: Set up a Microsoft 365 trial tenant
  • Exercise 2: Managing Microsoft 365 users, groups, and administration
  • Exercise 3: Configuring Rights Management and compliance
  • Exercise 4: Monitor and troubleshoot Microsoft 365