Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate

Microsoft Dynamics 365 Field Service Functional Consultants configure the Field Service application, implement solutions that manage the field service lifecycle, and deploy the Connected Field Service (IoT) solution.

Job role: Functional Consultant

Required exams: PL-200 MB-240

Important: See details

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Certification details

Take two exams

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Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate

Skills measured

  • Configure field service applications
  • Manage work orders
  • Schedule and dispatch work orders
  • Manage field service mobility
  • Manage inventory and purchasing
  • Implement Connected Field Service
  • Configure the Common Data Service
  • Create apps by using Power Apps
  • Create and manage Power Automate
  • Implement Power Virtual Agents chatbots
  • Integrate Power Apps with other apps and services

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Two ways to prepare

Learning paths to gain the skills needed to become certified

Certification exams

  • PL-200: Microsoft Power Platform Functional Consultant

    Languages: en

    Retirement date:

    This exam measures your ability to complete the following tasks: configure the Common Data Service; create apps by using Power Apps; create and manage Power Automate; implement Power Virtual Agents chatbots; and integrate Power Apps with other apps and services.

    Price based on the country in which the exam is proctored.

    for Microsoft Power Platform Functional Consultant

    All objectives of the exam are covered in depth so you'll be ready for any question on the exam.

  • MB-240: Microsoft Dynamics 365 Field Service

    Languages: en

    Retirement date:

    This exam measures your ability to accomplish the following technical tasks: configure field service applications; manage work orders; schedule and dispatch work orders; manage field service mobility; manage inventory and purchasing; and implement Connected Field Service.

    Price based on the country in which the exam is proctored.

    for Microsoft Dynamics 365 Field Service

    All objectives of the exam are covered in depth so you'll be ready for any question on the exam.

Certification resources

Certification poster

Check out an overview including fundamentals, role-based and specialty certifications for Dynamics 365 and Power Platform.

Journey to certification

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Certification learning path

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* Pricing does not reflect any promotional offers or reduced pricing for Microsoft Imagine Academy program members, Microsoft Certified Trainers, and Microsoft Partner Network program members. Pricing is subject to change without notice. Pricing does not include applicable taxes. Please confirm exact pricing with the exam provider before registering to take an exam.

** Complete this exam before the retirement date to ensure it is applied toward your certification. After the retirement date, please refer to the related certification for exam requirements.