Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate

The content of this certification was updated recently. Exam MB-220 was updated on July 9, 2021, and Exam PL-200 was updated on October 1, 2021. Please download the skills measured documents on the associated exam pages to see changes.

If you’re a functional consultant, a professional using Microsoft Dynamics 365 Marketing in your organization’s day-to-day business operations, or a developer looking to hone your consulting skills, this certification could help give your career a boost and could enable you to position yourself more effectively for projects and promotions.

As a candidate for this certification, you know Dynamics 365 model-driven applications and data-modeling principles, plus you can configure Microsoft Power Platform. You implement marketing initiatives, like campaigns, emails, and customer journeys. You have experience working with an organization’s stakeholders to gather requirements and implement Dynamics 365 Marketing solutions. Additionally, you configure Dynamics 365 Marketing and set up Dynamics 365 organizational security. You even extend Dynamics 365 solutions using Power Platform components, such as Power Automate and Power Apps.

If you need more experience before you try to earn this certification, here are some suggestions:

  • Work on a Dynamics 365 model-driven app implementation project.
  • Shadow a functional consultant or a solution architect who works with Dynamics 365 Marketing.
  • Take available learning paths on Microsoft Learn.
  • Sign up for an instructor-led training course.

Job role: Functional Consultant

Required exams: PL-200 MB-220

Important: See details

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Certification details

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Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate

Skills measured

  • Configure marketing applications
  • Manage segments and lists
  • Create and manage marketing forms and pages
  • Manage leads, contacts, and accounts
  • Create and manage marketing emails
  • Manage customer journeys
  • Manage events and webinars
  • Configure Dynamics 365 Customer Voice
  • Configure Microsoft Dataverse
  • Create apps by using Microsoft Power Apps
  • Create and manage Microsoft Power Automate
  • Implement Microsoft Power Virtual Agents chatbots
  • Integrate Microsoft Power Apps with other apps and services
  • Manage solutions

Download certification skills outline

Two ways to prepare

Learning paths to gain the skills needed to become certified

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Certification exams

  • PL-200: Microsoft Power Platform Functional Consultant

    Languages: en ja

    Retirement date:

    This exam measures your ability to complete the following tasks: configure Microsoft Dataverse; create apps by using Microsoft Power Apps; create and manage Microsoft Power Automate; implement Microsoft Power Virtual Agents chatbots; and integrate Microsoft Power Apps with other apps and services.

    Price based on the country in which the exam is proctored.

    for Microsoft Power Platform Functional Consultant

    All objectives of the exam are covered in depth so you'll be ready for any question on the exam.

  • MB-220: Microsoft Dynamics 365 Marketing

    Languages: en

    Retirement date:

    This exam measures your ability to accomplish the following technical tasks: configure marketing applications; manage segments and lists; create and manage marketing forms and pages; manage leads, contacts, and accounts; create and manage marketing emails; manage customer journeys; manage events and webinars; and configure Dynamics 365 Customer Voice.

    Price based on the country in which the exam is proctored.

    for Microsoft Dynamics 365 Marketing

    All objectives of the exam are covered in depth so you'll be ready for any question on the exam.

Certification resources

Certification poster

Check out an overview including fundamentals, role-based and specialty certifications for Dynamics 365 and Power Platform.

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Certification learning path

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* Pricing does not reflect any promotional offers or reduced pricing for Microsoft Imagine Academy program members, Microsoft Certified Trainers, and Microsoft Partner Network program members. Pricing is subject to change without notice. Pricing does not include applicable taxes. Please confirm exact pricing with the exam provider before registering to take an exam.

** Complete this exam before the retirement date to ensure it is applied toward your certification. After the retirement date, please refer to the related certification for exam requirements.

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