Transform processes in government with AI – Executive Q&A

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Watch this video from Päivi Sutinen, Director for City as a Service Development for Espoo, as she discusses how the city is using AI to more proactively identify who may benefit from government services.

Päivi Sutinen suggests that AI can help make government services more cost-effective and more beneficial for citizens in the long term. She discusses the importance of systematically collecting data and of protecting the security and privacy of confidential data. Finally, she talks about the city’s plans to expand AI efforts in the future and provides advice to other government officials considering an AI strategy.

Next, let’s take a closer look at how Espoo is applying AI to accomplish these goals.