Summary
Contoso Pet Boarding is a local pet boarding facility and veterinary care practice. Lately, customers have requested a way to submit booking requests for pet boarding without having to call the office. You would like to create an app that allows customers to submit the information for their booking request for the office to review. You would like customers to be alerted when their booking request has been reviewed and approved or rejected. You want to build an app that allows you to capture these booking requests and decide to accept or decline the booking.
Bookings previously could only be requested over the phone, causing the Contoso phone line to always be busy. Despite their importance, many customers could not get through to the office to request their services. Long wait times could mean customers get frustrated and hang up. This can result in loss of business for Contoso.
A well-built app with some simple automation provides customers with the ability to submit their booking request information on their own time, reducing the time waiting on the phone. Happy customers are likely to share their experience with others and increase business for Contoso.
You applied your app maker skills to create a low-code, robust solution that meets Contoso's needs.
- Created a custom table with custom columns in Dataverse to hold information about each customer's booking request.
- Built a Power Apps canvas app for your custom Booking Requests table that allows customers to easily submit their request details on their own time.
- Built Power Automate flows to send email confirmations to the customer when Booking Requests are received and when the Booking Request decision has been made.
Congratulations on completing this Challenge Project and validating your app maker skills!