Configure a retail store and POS in Dynamics 365 Commerce

Functional Consultant
Dynamics 365

Dynamics 365 Commerce allows for the centralized configuration and management of multiple Commerce channels. The requirements for brick-and-mortar operations are unique compared to other Commerce channels.

Learning objectives

In this module, you will:

  • Learn how to configure profiles and create registers and devices.
  • Learn how to design receipt and screen layouts.
  • Learn how to configure a worker’s card and assign operations and permissions.
  • Learn how to create a retail store.
  • Activate Modern POS (MPOS) and Cloud POS (CPOS).


  • General understanding of Dynamics 365 Commerce and the different channels
  • General knowledge of basic navigation within Dynamics 365 Commerce
  • Basic knowledge of retail processes