Configure and work with order fulfillment in Dynamics 365 Commerce
Currently, with the ever-changing commerce operations and ecosystem, price and products are not the most important factors for purchase decisions of the customers. Retailers aim for a customer journey that stands out with personalized engagement, frictionless interactions, and fully integrated omnichannel experiences.
Learning objectives
In this module, you will:
- Discover how to set up and process Distributed Order Management (DOM).
- Learn about rule details, cost configuration, and order brokering.
- Learn about store order fulfillment and customer order pickups.
Prerequisites
- General knowledge of basic navigation within Dynamics 365 Commerce
- Understanding of the Commerce channels and their order fulfillment capabilities
- Basic knowledge of retail processes