Buy online, pick up in store

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Some prerequisites must be in place for you to buy online and pick up in store (BOPIS):

  • BOPIS scenarios that involve a credit card payment require a hardware station. The hardware station is built into Modern POS for Windows and Android clients. If you're using Cloud POS or Modern POS for iOS, the point of sale (POS) client must be paired with a shared hardware station.
  • Enable the Use hardware station option in the Modern POS.
  • Before signing in to POS, ensure that the Microsoft Azure Active Directory (Azure AD) account that you are using is associated with the worker who is signing in.

Previously, you learned how to create an order for pickup and synchronize it to Commerce Headquarters.

To handle that order to be picked up in the store, follow this procedure:

  1. Sign in to POS (Modern POS or Cloud POS) and select Orders to pick up.

    Screenshot of the Orders to pick up action Dynamics 365 Commerce.

  2. Select the order to pick up (1), and then select Pick up (2), as shown in the following screenshot.

    Screenshot of the Pick up action in Dynamics 365 Commerce.

  3. Select the item to be picked up and then select Payment methods to complete the transaction.

    Screenshot of the Payment methods action in Dynamics 365 Commerce.