Dynamics 365 Sales

Business User
Dynamics 365
Sales Insights

Dynamics 365 Sales automates sales tasks and streamlines the collection, analysis, and distribution of sales data. It also enables smarter selling by allowing users to take advantage of data-driven technologies to understand customer needs.

Learning objectives

Upon completion of this module, you will be able to:

  • Articulate the business value of Dynamics 365 Sales.
  • Discuss how Dynamics 365 Sales Insights helps sales organizations to increase performance and productivity.
  • Explain how Dynamics 365 Sales works and looks from the user’s perspective.