A successful AI strategy in sales must consider cultural issues, as well as business issues. The goal of this module is to enable you to think about AI transformation holistically, with a focus on the cultural changes necessary to make AI transformation successful.
In this module, you will:
- Recognize the key elements of an AI-ready organizational culture in sales.
- Explain how Microsoft incorporated AI into our sales processes.
- Identify opportunities for change to achieve an AI-ready culture in your sales department.