Get started with Connected Field Service for Dynamics 365 and Azure IoT

Business User
Functional Consultant
Dynamics 365
Field Service
IoT Central
Customer Engagement apps


Dynamics 365 licensing is changing. Microsoft Learn content may reflect either the updated branding or earlier branding during our period of transition. For more information about these licensing changes, seeĀ Dynamics 365 Licensing Update.

This module gets you started with Connected Field Service and Azure IoT

In this module, you will:

  • Describe the difference between Azure IoT and Azure IoT Central and how they relate to Connected Field Service
  • Set up an environment with Connected Field Service
  • Identify the key components that comprise the Connected Field Service solution
  • Describe the flow of data from an IoT device to Dynamics 365 for Field Service