Introduction to integration with Dynamics 365 Customer Engagement apps

Beginner
Administrator
Functional Consultant
Dynamics 365
Customer Engagement
Power Platform

Configure Dynamics 365 Customer Engagement apps to work with your email and manage your mailboxes.

In this module, you will:

  • Examine email integration with Dynamics
  • Configure mailboxes
  • Integrate with Outlook

Prerequisites

A basic understanding of the Dynamics 365 Customer Engagement apps