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Which component of a traditional phone network does Microsoft Teams Phone replace?
When implementing an auto attendant. How is it possible to enable the caller to make voice requests?
Set a greeting message
Create a nested auto attendant
Enable Voice Inputs
You've been asked to create short code dialing numbers so that it's simpler to route calls internally. How would you achieve this?
Create a call flow
You've been asked to create a call queue, the logic needs to be set up so that the first person in the queue rings all agents at the same time. How would you achieve this?
Round Robin routing
You've been asked to add call handlers to a call queue and set up the order in which certain call handlers receive calls. How would you achieve this?
Setup User groups
Add users in the order you've been asked
Setup Longest Idle routing
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