Manage your Microsoft 365 subscription

Microsoft 365

Explore some basic concepts and tasks that are involved with managing your Microsoft 365 subscription including subscription billing, licensing users, and how to get assistance in Microsoft 365.

Learning objectives

In this module, you will learn:

  • Microsoft 365 subscription billing.
  • What needs to be done to manage Microsoft 365 user licenses.
  • The support options that are available with Microsoft 365.
  • Guarantees, SLAs, and capping of liability of a Cloud Service Provider.
  • How to create a service request and how to review any active service requests in your subscription.
  • How you can monitor Microsoft 365 service health.