Overview of Dynamics 365 Sales Professional

Beginner
Business User
Administrator
Dynamics 365
Sales

Important

Dynamics 365 licensing is changing. Microsoft Learn content may reflect either the updated branding or earlier branding during our period of transition. For more information about these licensing changes, seeĀ Dynamics 365 Licensing Update.

What is Dynamics 365 Sales Professional and how do I get started? Get started with the basics. See how Dynamics 365 Sales Professional helps you manage customers, work with leads, and manage tasks, appointments, email, and phone calls.

In this module, you will:

  • Learn the basics of Dynamics 365 Sales Professional
  • Learn about accounts and contacts
  • Explore activities like phone calls, appointments, email, and tasks

Prerequisites

none