Plan and configure the global address book in Finance and Operations apps

Functional Consultant
Dynamics 365
Finance and Operations

The global address book (GAB) is a centralized repository for master data that must be stored for all internal and external persons and organizations that a company interacts with. When an address changes, the update only needs to be made in one place. All the other associated records are updated automatically.

Learning objectives

In this module, you will learn:

  • What the global address book is.
  • How the global address book works.
  • How to plan for the global address book, and other address books.


General knowledge of Finance and Operations apps