Register and manage devices with Connected Field Service for Dynamics 365 and Azure IoT

Business User
Functional Consultant
Dynamics 365
Field Service
IoT Central

This module will focus on IoT Device registration and monitoring using the Connected Field Service solution including device registration (physical and non-physical), working with device twins, and streamlining device management and interactions.

Learning Objectives

In this module, you will:

  • Differentiate IoT devices (physical and non-physical)
  • Register and categorize IoT devices in Connected Field Service
  • Use command and property definitions to simplify device management
  • Use commands to interact with IoT devices


  • Microsoft Dynamics 365 instance with Microsoft Dynamics 365 Field Service deployed
  • Connected Field Service deployed
  • Azure IoT Hub set up and deployed to complete the lab exercises.