Use Resource Scheduling Optimization for Dynamics 365 Field Service

  • Module
  • 7 Units
Intermediate
Business User
Functional Consultant
Dynamics 365
Field Service

This module explains how to work with the schedule board, booking conflicts, and use single resource optimization, and then provides some basic troubleshooting steps.

Learning objectives

In this module, you learn about:

  • Resource Scheduling Optimization (RSO) scenarios.
  • Using RSO schedule boards.
  • Working with locked bookings and resolving conflicts.
  • Single resource scheduling and troubleshooting tips.

Prerequisites

None