Troubleshoot device driver failures


This module focuses on the role of device drivers and troubleshooting problems that pertain to them.

Learning objectives

After completing this module, you will be able to:

  • Describe the role and importance of device drivers.
  • Manage and troubleshoot device drivers.
  • Explain the difference between the staging and installation of device drivers.
  • Restrict installation of device drivers by using Group Policy.


  • Students should have a basic understanding of computer networks and hardware concepts.
  • Students should have a basic understanding of OS and Application concepts.
  • Students should have experience with using Windows 10 or later.