Troubleshoot physical failures on Windows clients


The module examines the methods for identifying and troubleshooting issues related to the device's physical hardware.

Learning objectives

After completing this module, you will be able to:

  • Apply device-replacement considerations.
  • Identify the most vulnerable hardware devices.
  • Apply the guidelines for replacing hardware.
  • Diagnose memory problems.
  • Diagnose and troubleshoot disk problems.


  • Students should have a basic understanding of computer networks and hardware concepts.
  • Students should have a basic understanding of OS and Application concepts.
  • Students should have experience with using Windows 10 or later.