Microsoft Dynamics 365 Fundamentals (CRM): Explore Dynamics 365 Sales

Business Analyst
Business Owner
Functional Consultant
Dynamics 365

New to Dynamics 365? This five-part series introduces you to the basic concepts of customer engagement, what they share in common, as well as each of the customer engagement apps. Start with this learning path to find out about Dynamics 365 Sales.


You should have a fundamental understanding of customer engagement principles and business operations. An understanding of cloud computing is helpful, but isn't necessary.

Modules in this learning path

This module introduces you to the Dynamics 365 customer engagement apps, and their common features, including integration, reporting and search.

This module introduces you Dynamics 365 Sales and how it supports the sales process.

This module you'll learn how to perform select sales processes processes in Dynamics 365 Sales.

This module introduces you to supplementary sales applications that are integrated with Dynamics 365 Sales.