Learn the Fundamentals of Microsoft Dynamics 365 Commerce

Business Owner
Business User
Functional Consultant
Dynamics 365
Fraud Protection

New to Dynamics 365? This five-part series introduces you to the basic concepts of enterprise resource management, what they share in common, and each of the Dynamics 365 finance and operations apps. Start with this learning path to find out about Dynamics 365 Commerce.


You should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful, but isn't necessary.

Modules in this learning path

This module discusses the general capabilities shared by the Microsoft Dynamics 365 finance and operations apps, including built-in reporting and integration with other Microsoft products, such as Microsoft Excel, Power BI, Word and Teams.

This module introduces you to the capabilities of Microsoft Dynamics 365 Commerce including channel management, Distributed Order Management, and merchandising. You will also learn about using Dynamics 365 Customer Insights and Retail Analytics in Commerce.

Learn about Microsoft Dynamics 365 Fraud Protection and how it can help reduce purchase transaction fraud, improve bank transaction acceptance rates and identify business risk in merchandise discounting and returns.