Demonstrate fundamental knowledge of Microsoft 365 licensing, service and support

Beginner
Business Owner
Business User
Microsoft 365
Office 365

Learn more about Microsoft 365 licensing, service, and support options.

Prerequisites

Modules in this learning path

In this module, you will learn about Microsoft 365 - a productivity cloud that delivers innovative and intelligent experiences, rich organizational insights, and a trusted platform to help people and organizations get more done.

Learn fundamental knowledge of the licensing options available in Microsoft 365.

Learn to describe support offerings for Microsoft 365 services.

Learn about the service lifecycle in Microsoft 365.

In this module, you’ll see how the cloud-only and hybrid deployments require different approaches and how an organization approaches migrating systems with older versions of Office, Windows, and Office Server to Microsoft 365.