Microsoft 365 Fundamentals: Demonstrate knowledge of Microsoft 365 licensing, service and support
Learn about how people and organizations can get the most out of their Microsoft 365 investments through adoption guidance, continuous support, and licensing options that meet their needs.
Familiarity with cloud computing concepts including deployment models and cloud service models, such as Software-as-a-Service (Saas). If you're unfamiliar with basic cloud computing concepts, we recommend you take Discuss Azure fundamental concepts.
Learn about how people and organizations get the most out of their technology investments through the various support features offered for Microsoft 365 and how they can help improve Microsoft services for their organization.