Microsoft 365 Fundamentals: Demonstrate knowledge of Microsoft 365 licensing, service and support

Business Owner
Business User
Microsoft 365
Office 365

Learn about how people and organizations can get the most out of their Microsoft 365 investments through adoption guidance, continuous support, and licensing options that meet their needs.


  • Familiarity with cloud computing concepts including deployment models and cloud service models, such as Software-as-a-Service (Saas). If you're unfamiliar with basic cloud computing concepts, we recommend you take Discuss Azure fundamental concepts.

Modules in this learning path

Learn about the pricing model for Microsoft cloud services and how Microsoft 365 is available through a variety of licensing and billing options to meet the needs of people and organizations.

Learn about how people and organizations get the most out of their technology investments through the various support features offered for Microsoft 365 and how they can help improve Microsoft services for their organization.

Learn about how Microsoft 365 products are released through the service lifecycle and how people and organizations can plan for the future by leveraging the Microsoft 365 roadmap.