Solve problems in real time with Dynamics 365 Remote Assist

Intermediate
Administrator
Functional Consultant
Business User
Dynamics
Field Service
Remote Assist

Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, HoloLens 2, Android, or iOS devices. This Learning Path starts with an introduction to Remote Assist and then moves into integrating Remote Assist with Dynamics 365 Field Service.

Prerequisites

  • A basic understanding of Dynamics 365 Field Service.

Modules in this learning path

Learn about the features of Remote Assist and how it can help technicians solve issues quickly.

Organizations that use Dynamics 365 Field Service to manage work orders can also enable their technicians to make remote assist calls in context of work orders.