How can business leaders make important and accurate decisions without insights into the underlying financial and operational data of their business? With no visibility, it would be impossible! By using the reporting and analytics capabilities in Dynamics 365, you can empower every business user, depending on their security rights, to get the insights they need.

To understand how an organization can connect its data, as well as analyze, act on, or automate that data, you will learn about Microsoft Power Platform. Power Platform is a low-code platform that spans across Office 365, Azure, Dynamics 365, and standalone applications. Power Platform is the foundation of several Dynamics 365 apps. These Dynamics 365 apps are called first-party apps and are built as model-driven Power Apps on Power Platform:

  • Dynamics 365 Sales
  • Dynamics 365 Marketing
  • Dynamics 365 Customer Service
  • Dynamics 365 Field Service

These apps can be used as-is, or customized and extended using Power Platform. Savvy business users, sometimes referred to as citizen developers, can build and customize their own applications using the same platform that the first-party apps use. When you build your own apps using Power Platform, your apps are peer to the Microsoft first-party apps. This means you develop your apps with the same build tools, automation options, reporting, and more.

Microsoft Power Platform is more than the sum of its parts. Connect them together—and to Office 365, Dynamics 365, Azure, and hundreds of other apps—and build end-to-end business solutions.

Icon indicating play video Watch this video to be introduced to the concepts we will cover in this module.

In this module, you will:

  • Identify components of Power Platform.
  • Recognize the key benefits of Common Data Service.
  • Understand options for reporting Dynamics 365 data.


All data reflected in screenshots in this module is fictitious.

So, let's get going by taking a look at Power Platform.