Introduction to Microsoft Dynamics 365

Beginner
Business User
Dynamics 365
AI for Sales
Business Central
Customer Service
Field Service
Finance
Layout
Marketing
Remote Assist
Retail
Sales
Supply Chain Management
Talent

Dynamics 365 revolutionizes CRM and ERP by applying intelligence to all forms of data. This enables organizations to evolve from reactive business decisions to proactive insights that empower your employees to accelerate business results.

In this module, you will:

  • Discover Dynamics 365 applications.
  • Recognize business value in Dynamics 365 applications and how they support digital transformation.
  • Understand the role of artificial intelligence and mixed reality in Dynamics.