Dynamics 365 for Customer Engagement Apps, version 9 (on-premises update)

Dynamics 365 for Customer Engagement Apps, version 9 (on-premises update) follows the Fixed Lifecycle Policy.

Support Dates

Listing Start Date Mainstream End Date Extended End Date
Dynamics 365 for Customer Engagement Apps, version 9 (on-premises update) 10/31/2018 01/14/2025 01/13/2026

Releases

Version Start Date End Date
Service Pack 1 (ver 9.1) 06/07/2021 01/13/2026
Original Release (ver 9.0) 10/31/2018 07/11/2023