Dynamics 365 for Customer Engagement Apps, version 9 (on-premises update)

Dynamics 365 for Customer Engagement Apps, version 9 (on-premises update) follows the Fixed Lifecycle Policy.

Support dates are shown in the Pacific Time Zone (PT) - Redmond, WA, USA.

Support Dates

Listing Start Date Mainstream End Date Extended End Date
Dynamics 365 for Customer Engagement Apps, version 9 (on-premises update) 2018-10-31T00:00:00.000-08:00 2027-01-12T22:59:59.999-08:00 2029-01-09T22:59:59.999-08:00

Releases

Version Start Date End Date
Service Pack 1 (ver 9.1) 2021-06-07T00:00:00.000-08:00 2029-01-09T22:59:59.999-08:00
Original Release (ver 9.0) 2018-10-31T00:00:00.000-08:00 2023-07-11T22:59:59.999-08:00

Note

For Dynamics 365 for Customer Engagement Apps, version 9, the end of Mainstream Support is extended to January 12, 2027, and the end of Extended Support is extended to January 9, 2029.