Validate new devices

Whether you're new to Microsoft Managed Desktop or a long-time subscriber, it's recommended to test an example of any device model you're enrolling in the service for the first time. This is true whether you're ordering brand-new devices or reusing existing ones including devices recommended for Microsoft Managed Desktop.

View devices

To view devices recommended for use with the service:

  1. Go to Shop Windows Pro business devices site.
  2. In the Filter by section in the left pane, expand the Features filter.
  3. Select Microsoft Managed Desktop.

Validating devices ensures that they'll deliver the user experience you expect.

Validate devices

To validate devices:

  1. Take one or more examples of new models through the steps in the following articles:
  2. Verify that the following experiences work without any failures, errors, or prompts:
    • The Autopilot experience after joining the network and the user signs in.
    • If you've enabled the Enrollment Status Page, it works.
    • User can sign into to Office applications.
    • OneDrive folders sync, including Windows Desktop, Documents, and Pictures.
    • Device receives updates, policies, and line-of-business applications.
  3. Review the reported devices and hardware requirements in the Device inventory report to check that they match what you expect.

If any problems occur, you can request support in the admin center.

If everything goes well, you're ready to order the rest of the validated devices you need for your deployment.