Use the Company Portal app on co-managed devices

Applies to: Configuration Manager (current branch)

Starting in version 2006, the Company Portal is now the cross-platform app portal experience for Microsoft Endpoint Manager. By configuring co-managed devices to also use the Company Portal, you can provide a consistent user experience on all devices.

The Company Portal supports the following actions:

  • Launch the Company Portal app on co-managed devices and sign in with Azure Active Directory (Azure AD) single sign-on (SSO).
  • View available and installed Configuration Manager apps in the Company Portal alongside Intune apps.
  • Install available Configuration Manager apps from the Company Portal and receive installation status information.

Company Portal with app from Configuration Manager

The behavior of the Company Portal depends upon your co-management workload configuration:

Workload Setting Behavior
Client apps Configuration Manager You can see only Configuration Manager client apps
Client apps Pilot Intune or Intune You can see both Configuration Manager and Intune client apps
Office Click-to-run apps Configuration Manager You can see only Configuration Manager Office click-to-run apps
Office Click-to-run apps Pilot Intune or Intune You can see only Intune Office click-to-run apps

For more information, see the following articles:

Prerequisites

  • Configuration Manager current branch version 2006 or later (See FAQ)

  • Company Portal app version 11.0.8980.0 or later

  • Windows 10, version 1803 or later:

  • The user accounts that sign in to these devices require the following configurations:

    • An Azure AD identity

    • Assigned an Intune license

Configure and deploy

Configuration Manager client settings

To make sure that users only receive notifications from Company Portal, configure Configuration Manager client settings. In the Software Center group of device settings, change Select the user portal to Company Portal.

For more information on client settings, see the following articles:

Deploy the Company Portal app

For more information on branding the Company Portal for your organization, see How to customize the Intune Company Portal app.

Use the Company Portal

  1. Launch the Company Portal from the Start menu. The currently signed-in user is automatically signed in to the Company Portal based on their Azure AD identity.

  2. Select the Apps page. You should see Configuration Manager apps in the list.

  3. Select one of the apps deployed from Configuration Manager.

    • The Overview tab shows details about the app, such as size, version, and date published.

    • To see that Configuration Manager is the management service for this app, switch to the Additional information tab.

    • To install the app, select Install. The Company Portal shows installation status, and you'll see a notification when it completes.

    • If the app is already installed, select Uninstall to remove the app.

    • Select the ellipsis (...) for additional actions, such as Repair and Share.

      Configuration Manager app with details in Company Portal

    • After you install a Configuration Manager web app, select the ellipsis menu, then select Open in Browser to launch the web app.

    • If a Configuration Manager application fails to install with a known error code, select the failed status link to search on the error code.

If you change the client setting for Company Portal, when a user selects a Configuration Manager notification, it launches the Company Portal. If the notification is for a scenario the Company Portal doesn't support, selecting the notification launches Software Center.

To help troubleshoot issues with installation of Configuration Manager apps, go to the Help & Support section in Company Portal. When you use the Get help option, you can send Configuration Manager log files as part of the request.

Frequently asked questions (FAQ)

I'm using Configuration Manager version 2002, why is the new Company Portal showing Configuration Manager apps?

Company Portal version 11.0.8980.0 or later shows Configuration Manager-deployed applications for all co-managed clients that use it. Configuration Manager version 2006 is the prerequisite because it adds the client setting to control notifications. If you install the Company Portal on a co-managed device of a earlier version or don't configure the client setting, it causes behavior that may be confusing to users. Notifications from Configuration Manager launch Software Center, while notifications from Intune launch the Company Portal.

Microsoft recommends:

  • Use Company Portal version 11.0.8980.0 or later on co-managed clients running Configuration Manager version 2006 or later.
  • Configure the client setting Select the user portal to Company Portal

Does Company Portal support applications deployed as software updates from Configuration Manager?

Yes. If you deploy an app using the software updates feature, the client treats it the same whether the user experience is Company Portal or Software Center.

Can users repair, uninstall, and update Configuration Manager apps in Company Portal?

Yes. If you configure the Configuration Manager app to support these additional actions, Company Portal supports repair, uninstall, and update.

Known issues

The following features of Software Center aren't currently available in the Company Portal:

  • Some app information, for example if a restart is required or the estimated time to install

  • App groups

Other known issues:

  • If you deploy the same app from both Configuration Manager and Intune, it appears twice in the Company Portal.

  • When you search Company Portal, Intune apps always display before Configuration Manager apps.

Next steps

How to switch Configuration Manager workloads to Intune

How to customize the Intune Company Portal app