Use the Intune Tenant Status page
The Microsoft Intune Tenant Status page is a centralized hub where you can view current and important details about your tenant. Details include license availability and use, connector status, and important communications about the Intune service.
A tenant is an instance of Azure Active Directory (Azure AD). Your subscription to Intune is hosted by an Azure AD Tenant. For more information, see Set up a tenant in the Azure AD documentation.
To view the dashboard, sign in to the Microsoft Endpoint Manager admin center go to Tenant administration, and then select Tenant Status.
The page is divided into three tabs:
Tenant details provide at-a-glance information about your tenant. View details like your tenant name and location, your MDM Authority, and your tenants service release number. The service release number is a link that opens the What's new in Intune article on Microsoft docs. In What's new, you can read about the latest features and updates to the Intune service.
On this tab, you'll also find basic information about your available licenses and how many are assigned to users. Licenses for devices aren't shown.
Connector status is a one-stop location to review the status of all available connectors for Intune.
- Connections you configure to external services. For example, the Apple Volume Purchase Program service or the Windows Autopilot service. Status for this type of connector is based on the last successful synchronization time.
- Certificates or credentials that are required to connect to an external unmanaged service, like Apple Push Notification Services (APNS) certificates. Status for this type of connector is based on the expiry timestamp of the certificate or credential.
When you open the Connector status tab, any unhealthy connectors display at the top of the list. Next are connectors with warnings, and then the list of healthy connectors. Connectors you haven't yet configured appear last as Not Enabled.
When there's more than a single connector of any one type, the status is a summary for all of those same connectors. The least healthy status of any single connector is used as the health for the group.
- The certificate or credential has expired
- The last synchronization was three or more days ago
- The certificate or credential will expire within seven days
- The last synchronization was more than one day ago
- The certificate or credential won't expire within the next seven days
- The last synchronization was less than one day ago
When you select a connector from the list, the portal presents the portal page that is relevant to that connector. From the connectors page, you can view the status for previously configured connectors. You can also select options to add or create a new connector of that type.
For example, if you select the VPP Expiry Date connector, the iOS Volume-Purchased Program Tokens page opens. On this page you can view more details about that connector, create a new configuration, or edit and fix issues with an existing one.
Service health dashboard
On the Service health dashboard you can view details for Service incidents that affect your tenant, and Intune news that provides information about updates and planned changes.
Intune Service Health and message center
View details for active incidents and advisories without having to navigate to the Microsoft 365 Service Health Dashboard or the Message Center, both located in the Microsoft 365 admin center. Only incidents that affect your tenant are shown.
When you select an incident, the incident details are presented directly in the Tenant Status page. To view past advisories and incidents, select See past Incidents/Advisories. The Microsoft 365 admin center opens and you can then view advisories and incidents from the last 30 days for your tenant.
To view information for Intune Service Health, your account must have the Global Administrator or Service support Administrator role in Azure Active Directory or the Microsoft 365 admin center. To assign these permissions, sign in to the Microsoft 365 admin center with Global Administrator permissions. Select Users > Active Users, and then select the account that requires access. Select Edit for Roles, select Service support administrator or Global Administrator, and then Save your edit to assign the permissions.
You can only set up your communication preferences for Intune Service Health through the Microsoft 365 admin center.
Intune Message Center
View informational communications from the Intune service team without having to navigate to the Office Message Center. Communications include messages about changes that have recently happened to the Intune service, or that are on the way for your tenant.
By default, the 10 most recent and active messages display. To view older messages, select See past Messages to open the Message center in the Microsoft 365 admin center.
To view information for Intune News, your account must have the Global Administrator or Service support administrator role in Azure Active Directory, or the Message Center reader role in the Microsoft 365 admin center. To assign this permission, sign in to the Microsoft 365 admin center with administrator permissions. Select Users > Active Users, and then select the account that requires access. Select Edit for Roles, select Teams Communications Administrator, and then Save your edit to assign the permissions.
You can only set up your communication preferences for Intune Message center through the Microsoft 365 admin center.