Get help and support in Company Portal for Windows 10

Visit the Company Portal Help & support page to start troubleshooting your app and access problems.

From Help & support you can:

  • Get help with app problems
  • View helpdesk contact details
  • Find answers to your frequently asked questions (FAQs)
  • Report app problems to Microsoft

Example screenshot of the Company Portal app for Windows 10, Help & support page, highlighting each section title.

Get help with app problems

Email your organization about any problems you experience in Company Portal. Select Get Help to start describing the problem. Your organization will use the information you provide to troubleshoot the problem. If more help is needed to determine the problem, your organization will use the diagnostic ID–automatically included in the email–to reach out to Microsoft's support team.

For the step-by-step procedure, see Send logs to your company support from the Company Portal app for Windows 10.

View helpdesk contact details

Use your organization's helpdesk details, such as phone number, emails, and website to quickly troubleshoot work or school access.

Find answers to frequently asked questions

We've put together a list of FAQs to help answer or troubleshoot your enrollment and access concerns. Select any topic to view its help article on Microsoft.docs.com.

Report app problems to Microsoft

When you select Report problem to Microsoft, you'll go to the Send feedback page. From there, you can:

  • Report a problem or bug that you see in the app
  • Send a suggestion or idea you have for the app
  • Leave a review for the app in Microsoft Store

Still need help? Contact your company support. For contact information, check the Company Portal website.