Lucidchart Diagrams for Excel

Publisher Attestation: The information on this page is based on a self-assessment report provided by the app developer on the security, compliance, and data handling practices followed by this app. Microsoft makes no guarantees regarding the accuracy of the information.

Last updated by the developer on: December 16, 2019

General information

Information provided by Lucid Software Inc to Microsoft:

Information Response
App name Lucidchart Diagrams for Excel
ID WA104380194
Office 365 clients supported Excel 2016 or later on Mac, Excel 2013 or later on Windows, Excel on the web
Partner company name Lucid Software Inc
URL of partner website https://www.lucidchart.com
URL of Privacy Policy https://www.lucidchart.com/pages/privacy
URL of Terms of Use https://www.lucidchart.com/pages/tos

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How the app handles data

This information has been provided by Lucid Software Inc about how this app collects and stores organizational data and the control that your organization will have over the data the app collects.

Data access using Microsoft Graph

List any Microsoft Graph permissions this app requires.

Permission Type of permission (Delegated/ Application) Is data collected? Justification for collecting it? Is data stored? Justification for storing it? Azure AD App ID
email delegated Name and email address. The email, openid, and profile permissions enable Lucidchart to generate an openid token for a user and get enough basic info about the user to register a Lucidchart account for them if necessary. In order to verify the data that comes back from Microsoft, we make a request to get the public key that their response is signed with. No other data is received from or sent to Microsoft as part of our SSO flow.
openid delegated Name and email address. The email, openid, and profile permissions enable Lucidchart to generate an openid token for a user and get enough basic info about the user to register a Lucidchart account for them if necessary. In order to verify the data that comes back from Microsoft, we make a request to get the public key that their response is signed with. No other data is received from or sent to Microsoft as part of our SSO flow.
profile delegated Name and email address. The email, openid, and profile permissions enable Lucidchart to generate an openid token for a user and get enough basic info about the user to register a Lucidchart account for them if necessary. In order to verify the data that comes back from Microsoft, we make a request to get the public key that their response is signed with. No other data is received from or sent to Microsoft as part of our SSO flow.

Data access using other Microsoft APIs

Apps and add-ins built on Microsoft 365 may use additional Microsoft APIs other than Microsoft Graph to collect or process organizational identifiable information (OII). List any Microsoft APIs other than Microsoft Graph this app uses.

API Is OII collected? What OII is Collected? Justification for collecting OII? Is OII stored? Justification for storing OII?
JavaScript API for Office Yes We use the Office OneDrive javascript SDK from to open the OneDrive file chooser using OneDrive.open(). We do not generate any access tokens and we do not make any requests to OneDrive's APIs ourselves; the OneDrive file chooser SDK does that for us. We only see the filenames that the user chooses. If the user selects a file using the OneDrive file chooser, we store the filename.

Non-Microsoft services used

If the app transfers or shares organizational data with non-Microsoft service, list the non-Microsoft service the app uses, what data is transferred, and include a justification for why the app needs to transfer this information.

All non-Microsoft services OII is transferred to What OII is transferred? Justification for transferring OII?
Lucidchart data is stored in AWS. We don't use any Microsoft APIs. We use openID to get basic user data to perform SSO. We use their file picker API, but that doesn't give us access to the user's files other than the ones that they submit to us through the picker.

Telemetry data

Does any organizational identifiable information (OII) or end-user identifiable information (EUII) appear in this application's telemetry or logs? If yes, describe what data is stored and what are the retention and removal policies?

We log email and IP addresses for security and support reasons. All access to logs is recorded & logs are actually unchangeable in a third party system. Access to logs requires MFA.

Organizational controls for data stored by partner

Describe how organization's administrators can control their information in partner systems? e.g. deletion, retention, auditing, archiving, end-user policy, etc.

Lucidchart data is stored in AWS. It is encrypted at rest and in transit. Lucidchart uses the rules of least privilege and MFA.

Human review of organizational information

Are humans involved in reviewing or analyzing any organizational identifiable information (OII) data that is collected or stored by this app?

No

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