Learn about Office 365 Germany


Office 365 Germany is no longer accepting new customers or deploying new services. The new cloud regions in Germany, available in the first quarter of 2020 for Microsoft 365 and Office 365, will provide both core customer data residency within Germany, as well as full connectivity to the Microsoft global cloud network.

Office 365 Germany was a differentiated option to the Office 365 services available across Europe. It helped to address the needs of the most regulated customers in Germany, the European Union (EU), and the European Free Trade Association (EFTA) by delivering our industry-leading productivity services for digital work, from German datacenters, with data residency in Germany, and strict data access and control measures via a unique data trustee model governed by German law.

The data trustee, T-Systems International, an independent German company and subsidiary of Deutsche Telekom, controls physical and logical access to customer data. Customer data can't be accessed without approval from or supervision by the data trustee, which is governed by German law.

Customers needs have shifted, and the isolation of Office 365 Germany imposed limits on its ability to address the flexibility and consistency that customers want. Since August 2018, we're no longer accepting new customers or deploying any new services from the currently available Microsoft Cloud Germany. For more information, see this blog post: Microsoft to deliver cloud services from new datacentres in Germany in 2019 to meet evolving customer needs.

Which Microsoft online services are available in Office 365 Germany?

Office 365 Germany plan offerings are aligned with global offers as much as possible in this isolated environment. Exclusions include Yammer-related plans, plans that are nearing their end-of-life, and plans available by way of non-profit programs. Office 365 E5, SPE, and other services will be available after general availability of Office 365 Germany.

The following services and features are available in some Office 365 Germany subscription plans. Additionally, see the Online Services Terms.

  • Microsoft 365 Apps for enterprise, Office 2016, and Office 20131. Note that Office 2013 requires using Office 365 modern authentication with Office clients.

  • Exchange Online

  • SharePoint Online

  • OneDrive for Business

  • Skype for Business

  • Exchange Online Protection

  • Office apps for the web

  • Microsoft 365 Video

  • Project for the web

  • Visio for the web

  • Groups

  • Security & Compliance Center

  • Customer Lockbox

  • Advanced eDiscovery

  • Microsoft Defender for Office 365

  • Office 365 Threat Intelligence

  • Office 365 Advanced Data Governance

  • Audit Log Search

  • Power BI Pro

  • Delve

1Office 365 Germany plans include client software applications that are installed and run on an end-user's device ("client software applications"), such as Microsoft 365 Apps for enterprise, Office 2013, and Office 2016. Client software applications do not operate exclusively in German data centers and may enable an end-user to access online services that are not German Online Services. For purposes of your agreement with Microsoft, client software applications are not German Online Services. German data residency commitments and access control by German data trustee apply only to the German Online Services.

General information

Item Information
Sign in portal
Subscriptions, billing, and technical support
Germany-based support available in German and English For details, see Contact support for business products - Admin Help.
IP Addresses and URLs
See Office 365 Germany endpoints.
Not available.
Versions of Office older than Office 2013 or Microsoft 365 Apps for enterprise1
Not supported.
Office Lens
Not available.
Ability to buy a domain from within Microsoft 365
Not available.
SharePoint Store
Each app that is available in a Microsoft app store is provided by either Microsoft or a third-party app publisher and is subject to a separate privacy statement and terms and conditions. Data provided through the use of a Microsoft app store and any app may be accessible to Microsoft or the third-party app publisher, as applicable, and transferred to, stored, and processed in the United States or any other country where Microsoft or the app publisher and their affiliates or service providers maintain facilities. Please work with the app publisher to make sure it meets requirements for your Office 365 Germany deployment.

For a more detailed look at services available for each Microsoft 365 plan, see the Microsoft 365 Service Description.