Create an APNs certificate for iOS devices

To manage iOS devices such as iPads and iPhones in Basic Mobility and Security, create an APNs certificate.

  1. Sign in to Microsoft 365 with your global admin account.

  2. In your browser, type https://protection.office.com.

  3. Select  Data loss prevention > Device management, and choose APNs Certificate for iOS devices.

  4. On the Apple Push Notification Certificate Settings page, choose Next.

  5. Select Download your CSR file and save the certificate signing request to somewhere on your computer that you'll remember. Select  Next.

  6. On the Create an APNs certificate page:

    1. Select  Apple APNS Portal to open the Apple Push Certificates Portal.

    2. Sign in with an Apple ID.

    Important

    Use a company Apple ID associated with an email account that will remain with your organization even if the user who manages the account leaves. Save this ID because you'll need to use the same ID when it's time to renew the certificate.

    1. Select  Create a Certificate  and accept the Terms of Use.

    2. Browse to the certificate signing request you downloaded to your computer from Microsoft 365, and select Upload.

      Download the APNs certificate created by the Apple Push Certificate Portal to your computer.

      Tip

      If you're having trouble downloading the certificate, refresh your browser.

  7. Go back to Microsoft 365, and select Next  to get to the  Upload APNS certificate page.

  8. Browse to the APN certificate you downloaded from the Apple Push Certificates Portal.

  9. Select  Finish.

To complete setup, go back to the Security & Compliance Center > Security policies > Device management > Manage settings.