Top 20 most-viewed admin help articles this month

Last updated 3/23/2022. Curious which help articles are most popular with admins? Check out this collection of the 20 most-viewed help articles, updated monthly.

Manage data and services

Overview

• About admin roles
• Microsoft 365 usage reports

video

• Get help or support

Domains

How-To Guide

• Add DNS records to connect your domain
• Add a domain to Microsoft 365

Security

How-To Guide

• Set up multifactor authentication

Bills and subscriptions

Overview

• About registration numbers and under-review notifications

How-To Guide

• Cancel your subscription
• Pay for your subscription
• Manage payment methods
• View your bill or invoice

Email

Overview

• About shared mailboxes

How-To Guide

• Configure email forwarding in Microsoft 365
• Create a shared mailbox
• Give mailbox permissions to another user
• Change a user name and email address
• Convert a user mailbox to a shared mailbox

Users, groups, and passwords

Overview

• Compare groups

How-To Guide

• Add users and assign licenses at the same time
• Assign licenses to users
• Set the password expiration policy for your organization
• Allow users to sign in to Outlook mobile apps with a QR code