Enter your business information

In Microsoft Bookings, the Business Information page within the web app contains all the details that you'd typically find on a business' "About us" page. These details include your a relevant name, address, phone number, web site URL, privacy policy URL, logo, and business hours.

The information you provide here will be displayed on the page customers and clients use to book appointments (known as the booking page) and in messages and reminders sent to them by Bookings. An example of this information on the booking page is highlighted below.

Image of Business Information page example in Microsoft Bookings

Note

To get started, see Get access to Microsoft Bookings. To turn Bookings on or off, see Turn Bookings on or off for your organization.

Provide business name and contact information

  1. In Microsoft 365, select the App launcher, and then select Bookings.

  2. In the navigation pane, select Business information.

  3. Enter the relevant name, address, and phone number you would like to use for your Bookings calendar.

  4. In Send customer replies to, type the preferred email address where email replies to booking confirmations and reminders should be forwarded.

  5. In the Website URL field, enter the URL of the home page for your business.

  6. Enter the privacy policy and terms & conditions URLs.

  7. Select Save.

Set your business hours

By default, the business hours in the Bookings app are set to 8 a.m. to 5 p.m., Monday through Friday. Times are provided in 15-minute increments. The Bookings app uses the 12-hour clock.

Set business hours to your operational hours. These are the hours to which all bookings are restricted. Additional time restrictions of when appointments can be booked can be set for each service and for each staff member in the Services and Staff pages, respectively.

  1. On the Business information page, under Business hours, use the dropdowns to select start and end times for each day.

  2. Click + to add start- and end-time selectors.

How to set hours for a split shift

You might need to block out a portion of each day or week to have staff meetings, update inventory, or take care of other rhythm-of-business details. The Bookings app allows you to limit customer appointments to your specified time slots.

For example, you have staff meetings every Thursday from 1 o'clock to 2:30 and want to block out that time so all of your staff members can attend. To do this:

  1. On the Business information page, under Business hours, select a start and end time for Thursdays. In this example we'll set 8:00 a.m. to 1:00 p.m.

  2. Select + to create a new row for Thursday.

    Image of Business hours UI

  3. In the new row, select 2:30 p.m. for the start time and 6:00 p.m. for the end time.

    Image of Business hours UI with hours added

  4. Select Save.

    When a customer goes to your booking page, he or she will see that your business is closed from 1 to 2:30 on Thursdays.

If you haven't already uploaded your business logo to the Bookings app, you can do it from the Business information page.

  1. On the Business information page, under Upload logo, select Change.

  2. Select Upload photo.

    Image of upload photo button

  3. Select Save.