Add an admin

When you sign up for Microsoft 365 Business, you automatically become a global admin. To help manage the business, you can make other people admins as well.

Try it!

Add an existing employee as an admin

  1. When you sign up for Microsoft 365 Business, you automatically become a global admin. To help manage the business, you can make other people admins as well.
  2. In the Microsoft 365 admin center, select Users, and then Active users.
  3. Choose the user you want to make an admin, and then select Manage roles.
  4. On the Manage roles pane, clear the user's current role check box, and select the new role that you want to assign to the user.
  5. Select Save changes, and then close the Admin roles updated confirmation pane.

Add someone outside the company as an admin

If there's an external IT person who will help manage your business, you can add them as a global admin.

  1. In the Microsoft 365 admin center, select Users, Active users, and then Add a user.
  2. On the Set up the basics page, enter the user's name, display name, and username.
  3. Select the Send password in email upon completion check box to have the user's password emailed to them. Type their email address. Separate multiple addresses with semicolons. Select Next.
  4. In the Select location drop-down list, choose the user's location.
  5. Select the Create user without product license check box. You don't need to assign this user a license because they'll only be managing the Microsoft 365 services, and not using them. Select Next.
  6. Expand the Roles section. Clear the check box next to the user's current role, and then choose Global administrator. Select Next.
  7. Review your settings, and then select Finish adding.
  8. Select Close.

Your new global admin can now help manage your Microsoft 365 services.