Trust and Privacy in Scheduler for Microsoft 365

Scheduler is a unique offering whose artificial intelligence is augmented with human assistance when the AI models are not confident in the user’s intent, often due to ambiguity or contextual references.

Policies

  • All customer content is stored in the customer’s tenant.
  • Scheduler is General Data Protection Regulation (GDPR) compliant.
  • All customer data is processed in the Microsoft 365 Trust and Privacy Boundaries.
  • Scheduler’s human assistants are Supplier Security & Privacy Assurance certified for personal information and highly confidential information by Microsoft analogous to Microsoft support personnel / data processors.
  • Email attachments are not consumed or processed by the Scheduler service.
  • Encrypted emails are not consumed or processed by the Scheduler service.
  • Scheduler does not monitor the meeting organizer’s or attendee’s calendar or inbox.