Step 4. Deploy endpoint management for your devices, PCs, and other endpoints
With hybrid workers, you need to support a growing number of personal devices. Endpoint management is a policy-based approach to security that requires devices to comply with specific criteria before they are granted access to resources. Microsoft Endpoint Manager delivers modern management capabilities to keep your data secure in the cloud and on-premises.
Microsoft Endpoint Manager provides services and tools for managing mobile devices, desktop computers, virtual machines, embedded devices, and servers by combining the following services you may already know and be using.
Microsoft Intune is a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM) that is included with Microsoft 365.
MDM: For organization-owned devices, you can exercise full control including settings, features, and security. Devices are "enrolled" in Intune where they receive Intune policies with rules and settings. For example, you can set password and PIN requirements, create a VPN connection, set up threat protection, and more.
MAM: Remote workers might not want you to have full control on their personal devices, also known as bring-your-own device (BYOD) devices. You can give your hybrid workers options and still protect your organization. For example, hybrid workers can enroll their devices if they want full access to your organization resources. Or, if these users only want access to email or Microsoft Teams, then use app protection policies that require multi-factor authentication (MFA) to use these apps.
For more information, see this overview of Microsoft Intune.
Configuration Manager is an on-premises management solution to manage desktops, servers, and laptops that are on your network or internet-based. Use Configuration Manager to deploy apps, software updates, and operating systems. You can also monitor compliance, query and act on clients in real time, and much more. You can cloud-enable it to integrate with Intune, Azure AD, Microsoft Defender for Endpoint, and other cloud services.
For more information, see this overview of Configuration Manager.
Co-management combines your existing on-premises Configuration Manager investment with the cloud using Intune and other Microsoft 365 cloud services. You choose whether Configuration Manager or Intune is the management authority for different workload.
Co-management uses Intune-based cloud features, including Conditional Access and enforcing device compliance. You keep some tasks on-premises, while running other tasks in the cloud.
For more information, see this overview of co-management.
Desktop Analytics is a cloud-based service that integrates with Configuration Manager and provides you with insight and intelligence so you can make informed decisions about your Windows clients. It combines data from your organization with data aggregated from millions of other devices connected to Microsoft cloud services.
With Desktop Analytics, you can:
- Create an inventory of apps running in your organization.
- Assess app compatibility with the latest Windows 10 feature updates.
- Identify compatibility issues and receive mitigation suggestions based on cloud-enabled data insights.
- Create pilot groups that represent the entire application and driver estate across a minimal set of devices.
- Deploy Windows 10 to pilot and production-managed devices.
For more information, see this overview of Desktop Analytics
Windows Autopilot is a zero-touch, self-service Windows deployment platform. It includes a collection of technologies you use to set up and pre-configure new devices, getting them ready for productive use. You can also use Windows Autopilot to reset, repurpose and recover devices.
Windows Autopilot enables an IT department to pre-configure devices with little to no infrastructure to manage, with a process that's easy and simple.
- From the user's perspective, it only takes a few simple operations to make their device ready to use.
- From the IT pro's perspective, the only interaction required from the end user is to connect to a network and to verify their credentials.
For more information, see this overview of Windows Autopilot.
Admin technical resources for endpoint management
- Device management roadmap for Microsoft 365
- How to enroll different types of devices for mobile device management
- How to educate your end users about Microsoft Intune
Results of Step 4
You are using the suite of Endpoint Manager features and capabilities to manage mobile devices, desktop computers, virtual machines, embedded devices, and servers.
Continue with Step 5 to get your hybrid workers using Microsoft 365 productivity apps such as Microsoft Teams.